{"id":1207,"date":"2017-01-06T18:09:43","date_gmt":"2017-01-06T09:09:43","guid":{"rendered":"http:\/\/backpackersjapan.co.jp\/kyotohostel\/?page_id=1207"},"modified":"2026-01-23T10:49:34","modified_gmt":"2026-01-23T01:49:34","slug":"faqen","status":"publish","type":"page","link":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/faqen\/","title":{"rendered":"FAQ-English"},"content":{"rendered":"<div id=\"faq\">\r\n<!-- 1\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-01\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbCheck in hours are between 16:00 and 22:00. Reception will be closed at 22:00, guests checking in after 22:00 will not be accepted. In the case of a reservation for two or more people, all individuals must check in individually before 22:00.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 1\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 2\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-02\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbThe hostel can hold on to your luggage on the day of your reservation until you check in. This service is available from 10:00am(weekdays) 9:00am(weekends). You will have your luggage returned upon checking in.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 2\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 3\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-03\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbhe hostel can hold on to your luggage after you check out, this service will be available until 22:00 on the date of your check out. Any luggage kept at the hostel overnight beyond the check out date will be charged 300 JPY per day.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 3\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 4\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n<div id=\"modal-content-04\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbYou can pay by cash, VISA or MASTERCARD. <\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n<\/div>\r\n<!-- 4\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 5\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n<div id=\"modal-content-05\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n        <p>Please cancel or change your reservation by e-mail or through the website. We will not accept any cancellations via phone call.  Please reply to the original e-mail confirming your reservation, or enter the following information in a new e-mail.<\/p>\r\n\t<p>(1)Your reservation name  (2)Your check in date (3)The total number of people concerning the cancellation (4)The room-type you originally booked (e.g. Mixed Dormitory, Twin, Queen Double etc.) (5)Change details or cancellation request.  (6)Click send!<\/p>\r\n        <p>In the case of a cancellation request, please contact us to make sure your contact us after having confirmed the cancellation policy.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n<\/div>\r\n<!-- 5\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 6\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-06\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>The cancellation fee is as follows, please review the content below:<\/p>\r\n\t<p>\u30fbCancelling 2 days prior to reservation date: 30% of accommodation fee<br>\r\n           \u30fbCancelling 1 day prior to reservation date: 50% of accommodation fee<br>\r\n           \u30fbCancellation and absence on reservation date: 100% accommodation fee<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 6\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 7\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-07\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbWe have other guests who also travel in small groups or alone, please help cooperate to make everyone\u2019s stay as comfortable as yours. In addition, depending on the situation of the reservation, rooms may be divided among groups. Please be forewarned that reserving entire rooms besides private rooms (Mixed Dormitories, Female Dormitories) cannot be done.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 7\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 8\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-08\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbReserving entire rooms besides private rooms (e.g. Mixed Dormitories, Female Dormitories) cannot be done. Please review the FAQ about reservations for large groups for more information.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 8\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 9\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-09\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbReceiving mail is possible. Be sure to contact us by E-MAIL ahead of shipping the mail to the hostel. Mail including luggage will be handed over when checking in.<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 9\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n<!-- 10\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u958b\u59cb] -->\r\n    <div id=\"modal-content-10\" class=\"modal-content\">\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u958b\u59cb -->\r\n\t<p>\u30fbThere is no private parking available at our hostel. Please use nearby coin-parking spaces for vehicles including motorbikes. When temporarily parking and locking your bicycle in front of the store, we will not claim any responsibility for any trouble caused by it..<\/p>\r\n\t<p><a id=\"modal-close\" class=\"button-link\">Close<\/a><\/p>\r\n\t<!-- \u30e2\u30fc\u30c0\u30eb\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u7d42\u4e86 -->\r\n    <\/div>\r\n<!-- 10\u3064\u76ee\u306e\u30b3\u30f3\u30c6\u30f3\u30c4 [\u7d42\u4e86] -->\r\n\r\n    <div class=\"left\">\r\n        <div class=\"box\">\r\n        <h3>Checking in and checking out<\/h3>\r\n        <ul>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-01\">Can you explain to me the details of checking in and checking out?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-02\">Can I have the hostel hold onto my luggage before I check in or after I check out?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-03\">Can the hostel hold my luggage prior to my check in date or the following days after I have already checked out?<\/a><\/li>\r\n        <\/ul>\r\n        <\/div>\r\n\r\n        <div class=\"box\">\r\n        <h3>Payment for accommodation<\/h3>\r\n        <ul>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-04\">Can I make a payment using a credit card or any other cash card?<\/a><\/li>\r\n        <\/ul>\r\n        <\/div>\r\n    <\/div>\r\n\r\n\r\n\r\n    <div class=\"right\">\r\n        <div class=\"box\">\r\n        <h3>Questions regarding cancellations<\/h3>\r\n        <ul>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-05\">How can I cancel a reservation?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-06\">Is there a fee for cancellations?<\/a><\/li>\r\n        <\/ul>\r\n        <\/div>\r\n\r\n        <div class=\"box\">\r\n        <h3>Other<\/h3>\r\n        <ul>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-07\">Is it possible to make a reservation for a large group of people?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-08\">Can an entire room (Dormitory) be reserved for one group?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-09\">Can luggage\/mail sent by post be retrieved at the Hostel?<\/a><\/li>\r\n            <li><a class=\"modal-syncer button-link\" data-target=\"modal-content-10\">Is there a parking lot?<\/a><\/li>\r\n        <\/ul>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<div class=\"\"><p>&nbsp;<\/p><\/div>\r\n\r\n    <div class=\"mail\">\r\n        <p>If you have any question, please send us a e-mail.<\/p>\r\n        <p>len@backpackersjapan.co.jp<\/p>\r\n    <\/div>\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"\u30fbCheck in hours are betwe&#8230;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1207","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/pages\/1207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/comments?post=1207"}],"version-history":[{"count":7,"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/pages\/1207\/revisions"}],"predecessor-version":[{"id":3641,"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/pages\/1207\/revisions\/3641"}],"wp:attachment":[{"href":"https:\/\/backpackersjapan.co.jp\/kyotohostel\/wp-json\/wp\/v2\/media?parent=1207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}