・Check in hours are between 16:00 and 22:00. Reception will be closed at 22:00, guests checking in after 22:00 will not be accepted. In the case of a reservation for two or more people, all individuals must check in individually before 22:00.
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・The hostel can hold on to your luggage on the day of your reservation until you check in. This service is available from 10:00am(weekdays) 9:00am(weekends). You will have your luggage returned upon checking in.
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・he hostel can hold on to your luggage after you check out, this service will be available until 22:00 on the date of your check out. Any luggage kept at the hostel overnight beyond the check out date will be charged 200 JPY per day.
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・You can pay by cash, VISA or MASTERCARD.
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Please cancel or change your reservation by e-mail or through the website. We will not accept any cancellations via phone call. Please reply to the original e-mail confirming your reservation, or enter the following information in a new e-mail.
(1)Your reservation name (2)Your check in date (3)The total number of people concerning the cancellation (4)The room-type you originally booked (e.g. Mixed Dormitory, Twin, Queen Double etc.) (5)Change details or cancellation request. (6)Click send!
In the case of a cancellation request, please contact us to make sure your contact us after having confirmed the cancellation policy.
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The cancellation fee is as follows, please review the content below:
・Cancelling 2 days prior to reservation date: 30% of accommodation fee
・Cancelling 1 day prior to reservation date: 50% of accommodation fee
・Cancellation and absence on reservation date: 100% accommodation fee
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・We have other guests who also travel in small groups or alone, please help cooperate to make everyone’s stay as comfortable as yours. In addition, depending on the situation of the reservation, rooms may be divided among groups. Please be forewarned that reserving entire rooms besides private rooms (Mixed Dormitories, Female Dormitories) cannot be done.
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・Reserving entire rooms besides private rooms (e.g. Mixed Dormitories, Female Dormitories) cannot be done. Please review the FAQ about reservations for large groups for more information.
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・Receiving mail is possible. Be sure to contact us by E-MAIL ahead of shipping the mail to the hostel. Mail including luggage will be handed over when checking in.
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・There is no private parking available at our hostel. Please use nearby coin-parking spaces for vehicles including motorbikes. When temporarily parking and locking your bicycle in front of the store, we will not claim any responsibility for any trouble caused by it..
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