BOOKING

        

Check room availability and book direct.

             
    

BEFORE BOOKING

— ご予約の前に —

  • When booking, please select desired check-in date and check-out date from the calendar below.
  • Please make the reservation using the same name as that on your passport. Please fill out in either English or Japanese.
  • Check-in is between 16:00 and 23:00. Late check-in’s after 23:00 are not accepted.
  • Children under 7 years of age are not accepted. Also, all ages 7 and above are counted and priced as one guest.
  • The maximum number of guests per reservation is 10 people, even if the reservation is made under two different names as two seperate reservations. For inquires of groups with 11 people or more, please contact us directly by email.
  • For group dormitory reservations, please be aware that there is the possibility that the group will be divided into multiple seperate rooms.
  • The maximum length of stay is up to 3 weeks.
 

ABOUT CANCELLATION

— キャンセルに関して —

  • To cancel reservation, please go to “Reservation Confirmation/Cancellation” at bottom of page.
  • Once a cancellation is made, an automatic cancellation email will be sent. If you do not receive the email, please contact us directly via email, as there is the off chance the cancellation was not processed.
     

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select occupancy

When CITAN is fully booked… Please check out the availability in our sister hostel Nui. HOSTEL & BAR LOUNGE located in Kuramae, 2 stations away on Asakusa Line.

booking information

*To confirm your reservation we require your credit card details in case of cancellations regarding our cancellation policy.This means that your credit card will not be charged until you check in or cancel your reservation after the cancelation period.

  • If your credit card information is wrong, we might cancel your reservation.
  • 30% of the room rate will be charged if you tell us 2 day before your check in date.
  • 50% of the room rate will be charged if you tell us 1 day before your check in date.
  • 100% of the room rate will be charged if your cancellation date is on the check in day.
  • If you do not come on your check in date, without informing us, we will cancel your entire reservation.
  • We can not accept any cancellation, changing of your reservation by phone. Please rebook by yourself from our website, send an email to us.
  • Check in time is from 4pm to 11pm. If you are a group, all of the members need to get here & check in by 11pm.
  • Please pay the total amount of staying fee with Japanese yen in cash or Credit card (Visa/Master) when you check in.
  • You are required to show us your reservation number when you check in. If you don't receive a confirmation email from us, your reservation has not been confirmed successfully. If so, please make contact with us soon.

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Booking confirmation

    - JPY

    booking successfully

    We confirmed your reservation. booking id:

    We send confirmed mail to .

    Confirmation/Cancelation

    Those who wish to cancel, please click the reservation cancellation button under the next reservation confirmation screen.

    Booking Information

    This book has been canceled.

      - JPY
      Cancellation of booking is completed.