About Booking & Stay

About Hostel Facilities

 

Do you have an early check-in, late check-in & late check-out service?

We are sorry but we don’t any of them. Please check in between 4:00PM and 11:00PM and check out by 11:00AM.

Can I book a whole dormitory room with our group?

Yes, you can. Please note the following rules.

*Please make a reservation for the same number as a dormitory’s capacity. For example, it is required to make a reservation and pay for 8 people for reserving a whole 8 Mixed Dormitory room. Please follow the same steps even if you are a group with less than 8 people.

Can I leave my luggage before the check-in and after the check-out?

Yes, you can. Keeping luggage for the day is for free.

The reception is open at 8:00 am and closed at 11:00 pm. Please come to the reception for asking.

If you’d like us to keep a luggage overnight, it costs ¥300 per 1 night/1 person.

Can I send a parcel/luggage to CITAN before the check-in?

Yes, you can. Please note the following rules;

*Please put the same name as your reservation on a delivered package.
*Please mention that you’ve sent a package to CITAN at the check-in.
*Please arrange a delivery arrive at CITAN on the same day as your check-in date if possible.
*It costs ¥200 per 1 night/1 person for an overnight storage of a big one.
 (A package or luggage which is bigger than 80cm in total dimensions of its height, length and width.)

ZIP CODE: 103-0011
ADDRESS: 15-2, Nihonbashi-Odenmacho, Chuo-ku, Tokyo
PHONE: +81-3-6661-7559

What kind of amenity do you provide in the hostel?

The free/fee-based amenity provided in CITAN depends on each room type. Please check out the following link of the Hostel page and you will find the amenity list.

https://backpackersjapan.co.jp/citan/hostelen

Can I make a room/bed request?

We are sorry but we do not accept any room/bed requests.

A room/bed assignment is carefully settled according to a length of each guest’s stay, a group use and other reasons. Thank you for your understanding.

Can I pay pay the room charge by credit card or any other card?

We only take a credit card such as VISA and Master Card at the reception.

How can I get to CITAN?

We have an access map on our website. Please check out the following link.

https://backpackersjapan.co.jp/citan/accessen

Is there a parking lot?

There is no parking lot in the hostel property. Please use a toll parking lot near the hostel.